Economic wellbeing
Routes to work, banking, stability.
Pathways into Pret, TERN's eBay programme, self-employment. Bank-account guides in seven languages. SIM, transfers, first-month essentials through svoi.uk.
Refugee-led · London · Ltd 2022 · CIC 2024
Refugees rebuild the system, from the inside.
People arrive to the UK and are handed a system they can't read. We rebuild it in their language — because we lived it. Six live products across healthcare, asylum, work and settlement. Seven languages. Free to users, forever.
StartNewLife connected me with a charity, and through them I got a job at Pret — I still work there. I've reached B2 English, and I'm preparing to return to my profession as a civil engineer.
Funded by & partnered with
01 · What we deliver
Three kinds of wellbeing.
Framed to the Public Services (Social Value) Act 2012 — the language UK councils use when they procure. We work in three of its four domains, with products and caseloads to match.
Social wellbeing
Language access. Community. Inclusion.
Seven languages across every product. Home Office-certified translations through perevod.london. A Telegram community of 2,000+ that answers at 2am.
Health wellbeing
GP registration. Mental health. Safety.
Plain-language health navigation through StartNewLife and SiBot. Scenario-based women's health through She. Anonymous support for LGBTQ+ through SkyBow.
After my mother's death things got very hard. StartNewLife helped me register with a GP and came with me to three mental health appointments as a translator — I was prescribed treatment.
02 · Scale
What the work looks like.
Outputs we can verify today. Outcome tracking (GP registrations confirmed, asylum decisions received, employment sustained) begins publishing in Q2 2026 — we're not hiding the gap, we're closing it.
6
Live products across CIC and commercial arms
StartNewLife · SiBot · SkyBow · She · perevod · svoi
7
Languages across every product, not just a toggle
EN · RU · UK · UZ · KZ · KG · TG
2,000+
Community members on Telegram — moderated, peer-answered
Active since 2022
119
Published multilingual content pages, reviewed quarterly
Healthcare · asylum · settlement · women
03 · Programmes & services
Six products. One theory of change.
Each product is refugee-built, not refugee-adjacent. Free to users, never sold back. Every service leads with plain language and a clear disclaimer.
CIC · Programme
StartNewLife
Free multilingual healthcare and asylum navigation. 7 languages, 119 content pages, 2,000+ community members.
startnewlife.uk → CIC · AISiBot
AI chatbot for refugees. Winner, Mayor of London's Challenge LDN 2023. RAG over verified content, self-hosted.
sibot.uk → CIC · SafetySkyBow
Anonymous, end-to-end encrypted support for LGBTQ+ people from Central Asia, Eastern Europe, the Caucasus.
skybow.org → CIC · WomenShe
Migrant women's health and safety. Scenario-based, quick-exit button, 7 languages.
she.startnewlife.uk → Ltd · Commercialperevod.london
Home Office-certified translations. RU, TG, UZ, KK, KY, UK. ITI-affiliate, ICO-registered, DBS-checked.
perevod.london → Ltd · Affiliatesvoi.uk
Affiliate hub for Russian-speaking migrants — banking, SIMs, transfers, essentials. Revenue cross-subsidises the CIC.
svoi.uk →Through StartNewLife I got into TERN, and from there onto the eBay programme. I opened my own business — I'm running it full time now, and it's growing. A year ago I didn't believe this was possible in a new country.
04 · How it's built
A hybrid structure that protects the mission.
A Community Interest Company holds the programmes and the asset lock. A commercial Ltd earns revenue and cross-subsidises by deed. Unity Trust Bank for social enterprises. TERN as asset-lock body. SEUK member.
Our commercial Ltd covenants its trading surplus to our CIC by deed. Accounts filed with Companies House, audited annually. Read the annual report →
Commercial
Mendee Digital Ltd Co. 14071822 · Est. 2022 Translation, affiliate and product revenue. Trades on the open market. Surplus is covenanted forward.
Mission
Mendee CIC Co. 15445605 · Est. 2024 Asset-locked Community Interest Company. Holds the programmes. TERN is our asset-lock body. Unity Trust Bank.
Beneficiaries
Refugees & newcomers UK · Seven languages Free to users, forever. Never sold back. Information-only; licensed advisers handle regulated matters.
05 · Work with us
Work with Mendee.
Two routes in. Each leads to a named colleague, a public document, and a specific commitment.